SPECIFICATIONS:

• Brand: Joyroom
• Name: Joyroom Knight 2,5D Privacy TG
• Hardness: 9H
• Format: 2.5D
• Privacy Filter
• New, original packed
• Extremely scratch resistant
• Easy to assemble

FEATURES:

• Joyroom Knight 2.5D Privacy TG is an extremely durable 2.5D tempered glass (full screen) with a frame, made of high-quality plastic. Extremely durable cover that perfectly protects the phone screen against scratches, falls, and ... prying eyes of unauthorized people. All thanks to the Privacy filter, which reduces the viewing angle of the displayed content, and thus its visibility.

• Hand in hand with excellent protective properties is also a great comfort of use. The glass is ultra-thin, extremely pleasant to the touch, and does not distort the image, and does not adversely affect the sensitivity of the touch. With such a cover, we can be confident about the security of the display and fully enjoy the functionality of our smartphone.

• Joyroom makes sure that its products perform even in the most difficult conditions. This armored glass is a great example of a gadget that should attract the attention of every smartphone owner. When it hits the ground, the glass absorbs the impact energy. Thanks to this, only the applied tempered glass will be damaged, and the display will remain intact. It is enough to remove the old glass later and replace it with new glass so that the protection of the tactile glass continues.

• Privacy filter - Toughened glass with a Privacy filter is not only protection of the device against damage. The special structure of the material also significantly reduces the viewing angle. As a result, when viewing photos or private messages in the company of friends, you do not risk that an unauthorized person will see them.

• Double reinforcement - Thanks to the double-hardening process, the shield is 45% stronger than standard glass.
• Damaged - still safe - The glass is shatter-free (so-called safety glass). Even in the event of a breakage, it will not break into dozens of sharp pieces.
• The comfort of use without changes - The cover does not interfere with the use of the touch screen, or face recognition, and does not spoil the quality of photos.
• No more dirt - The glass has been covered with an oleophobic coating, which improves its resistance to greasy marks or fingerprints.
• Durability 9H - The accessory boasts a hardness of 9H on the Mohs scale, which gives it a high resistance to scratching.

Warranty can be claimed on products bought through joyroom.pk. Joyroom.pk Products comes with 6 months warranty. Any other purchasers should contact their line of sales for their claim settlement. You should provide all relevant order information such as: warranty cards, packaging, invoices, receipts, etc.

All Warranties are claimable 1 time against 1 purchase. When you first claim is settled, all previous warranties are null & void from that point on. In case the replacement item is not available, you will get store credit against that warranty claim, any purchase made through that store credit will not be liable for any warranty claim.

All Warranties are nontransferable & can be claimed only by the original buyer. If you have bought a used item from any person who bought from us, consider warranty to be void.

How to Reach Us!

Emailing us on support@joyroom.pk with your proof of purchase & a brief overview of the Problem you are facing.

Process for Warranty Claim

In order to successfully claim your warranty, the following must be provided:

• Required Proof of Purchase. (POP)
• Original Box & all its documents are required.
• Have to Provide all Description of Problem/Defect for the Warranty Claim.
• If the defective item is damaged, visible proof (if any) must be provided along with the item’s serial number (if any).
• For The Q-A process you will need to return the item. (If) .

We require a valid Proof of Purchase to issue warranty claim:

• Order number from online purchased made through Joyroom.pk or authorized resellers.
• Sales invoice.
• Dated sales receipt (POP)

Note: More than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to).

Non Warranty:

Claims under the following are considered out of warranty:

• Products without sufficient proof of purchase
• Compatibility issues (Changed case etc.)
• stolen products
• Items that have expired their warranty period
• Non-quality-related issues (after 30 days of purchase)
• Repairs through 3rd parties
• Battery Timings (Only Claimable if the Battery timing is 25% or lower of the manufacturer’s claimed time.
• Damage from outside sources (including, but not limited to improper electrical outlets, voltage fluctuations, thunderstorm)
• Damage from misuse of products (including, but not limited to falls, extreme temperatures, water, operating devices improperly)

Quality-Related Problems Warranty Claim

• All quality-related defects on items sold directly by Joyroom.pk or Joyroom.pk authorized resellers are covered by an extensive warranty, starting from the date of purchase. For quality-related warranty claims, items will be replaced with a factory refurbished model of equal value when available; otherwise, a new item will be sent. Joyroom.pk warranty is restricted to the country of purchase. The warranty policy is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.
• Warranties on all replacements follow the same warranty time frame as the original defective items.

All Bluetooth items (Earphones, Buds, TWS) require a slow charging of 5V 1A easily accessible through a USB port of Laptop or a PC. Issues occurring due to improper charging mechanism to charge earphones will not be claimed in the warranty.

Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

Shipping Value:

Costs Must Be Covered by Buyer in the Following Situations:

• Returning products for any reason other than a proven defect.
• Warranty claims on items taken outside the original country of purchase.
• Returning items claimed to have defects but found by Joyroom.pk quality control to be in working condition.
• Returning defective items in international shipping.
• Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

For Your Information:

• Joyroom.pk is not liable for:
• Data Loss incurred from the use of Joyroom.pk Products.
• Returning personal items sent to Joyroom.pk
• Comes With 6 Months Warranty.

Our Replacement Policy ensures a hassle-free experience for customers who require a Joyroom replacement. We understand that in certain cases, customers may encounter issues with their Joyroom products that warrant a replacement. With our Joyroom replacement policy, customers can easily request a replacement for their faulty or defective items. Our goal is to provide a prompt and efficient resolution, ensuring customer satisfaction. We prioritize the needs of our customers and strive to deliver superior quality products. If you require a Joyroom replacement, simply follow our easy process to receive a replacement item that meets your expectations.